Shipping Policy

  1. Order Processing and Delivery Timeline:

    • Orders will be processed and dispatched within 1-3 business days.
    • Delivery times typically range from 7-15 business days. Please note that we do not ship orders on weekends.
  2. Tracking Information:

    • Once your order is shipped, we will send you an email with the tracking details.
    • You can track your shipment using the provided tracking number on our tracking partner’s website: 17track.net.
    • Please allow 1-2 days after shipment for tracking updates to reflect on the website.
  3. Order Modifications:

    • You have the flexibility to cancel an order or update the shipping address at any time before the products are dispatched.
    • Once the order has been shipped, we are unable to accommodate refunds or address changes.

Thank you for entrusting chasevape.com with your vaping essentials!